I’m a homeowner with a complaint/concern about the work of a builder. What should I do?
OHBA does not handle individual builder complaints or track their activity. If your builder is registered with
Tarion, we recommend you follow Tarion’s claims process to address your concerns. Find out more about Tarion and
the Home Construction Regulatory Authority, then visit the Tarion website for detailed instructions
on submitting a claim, timelines, and next steps.
Tarion has not assisted. What do I do now?
If you feel Tarion has not adequately addressed your concern, you can escalate the issue by contacting the New Home Ombuds Office. This independent office helps
resolve disputes by ensuring fairness and accountability in Tarion’s processes.
I need help finding a reputable contractor for my project. Where can I find a list of contractors?
OHBA does not endorse or certify specific members, but you can connect with professionals by searching through your local HBA. Your local association can provide access to members who adhere to industry standards and best practices. For added assurance, check that your chosen contractor is registered with Tarion.
How can I find a builder, renovator, or service professional in my area?
You can connect with your local HBA, search for a builder, find a renovator, or connect with
service professionals through OHBA’s directories.
I want to build a home. Where do I start?
Begin by contacting your local Home Builders Association to find professionals and resources for your project.
Does OHBA offer resources for homeowners starting a custom home project?
OHBA provides general resources and connects you with experts via local associations.
What does OHBA do to ensure builders meet industry standards?
OHBA advocates for professionalism and best practices in the residential construction industry. However, OHBA does not regulate builders. To ensure your builder meets standards, verify their registration with Tarion.
How can I check if a builder has a history of complaints or issues?
OHBA does not track individual builder activity. For builder histories, consult Tarion’s database or your local municipal office for permits and records.
What should I know before hiring a renovator or contractor?
Always ask for references, verify insurance coverage, and confirm their registration with Tarion if applicable. Your local HBA is also a valuable resource.
Can OHBA help with disputes over renovation contracts?
OHBA does not mediate disputes. Consult legal counsel or contact your local Consumer Protection agency for assistance.
I want to make my home more energy efficient. Does OHBA provide guidance?
While OHBA does not offer specific home energy programs, we advocate for policies supporting sustainable building practices. Check with your local HBA for renovation professionals with energy-efficiency expertise.
Are there programs for first-time homebuyers?
OHBA does not directly administer programs but supports initiatives to improve affordability. For information on first-time homebuyer incentives, consult your local municipality or provincial housing resources.
Can OHBA help me find rental housing?
OHBA focuses on advocating for housing development and affordability but does not manage rental properties. Contact your local housing authority or real estate boards for rental listings.
What is OHBA’s role in addressing housing affordability?
OHBA advocates for policy changes at municipal, provincial, and federal levels to promote affordability, reduce barriers to construction, and increase supply.