All refund requests must be in writing through the contact form on this website and received 60 days prior to the start date of the conference/event. No refunds will be granted after that. A full refund, less a $100 administrative fee, will be made within 45 days after the completion of the conference/event.
There are no refunds for no-shows.
Substitutions are allowed. There is a $50 substitution fee for each substitution.